Frequently Asked Questions

  • Do you offer free estimates?

    Yes, Arctic Wolf Air provides free quotes for all services. We also offer free second opinions if you've received estimates from other contractors.

  • Are you available for emergencies?

    Yes, we provide 24/7 emergency response for sudden AC or refrigeration breakdowns. Our stocked service vehicles enable on-the-spot fixes with transparent pricing even after hours.

  • What's your experience level?

    Arctic Wolf Air has 25+ years of combined experience in the HVAC industry. We're licensed, bonded, and insured with all engineers in-house.

  • Do you service commercial refrigeration?

    Yes, we install and repair walk-in coolers, freezers, ice machines, and commercial refrigeration systems. We serve food-service, hospitality, and retail businesses throughout Phoenix West Valley.

  • Are discounts available for veterans?

    Yes, Arctic Wolf Air offers both veterans discounts and senior discounts. We also provide financing options with pre-approval through Wisetack.

  • Which areas do you serve?

    We serve the greater Phoenix area including Tolleson, Phoenix, Glendale, Peoria, Goodyear, and Surprise. We're locally owned and based in Tolleson.

  • Do you install mini-split systems?

    Yes, we specialize in ductless mini-split systems for additions, remodels, and older homes. We're experts with Mitsubishi, Daikin, and similar high-efficiency systems.

  • What brands do you work with?

    Arctic Wolf Air is an authorized Trane and Carrier dealer. We service all makes and models for repairs and install leading energy-efficient brands.

  • Do you offer maintenance programs?

    Yes, we offer affordable maintenance plans including seasonal inspections, filter changes, and preventative maintenance. Programs include priority scheduling and help reduce unexpected breakdowns.

  • Can you repair ductwork issues?

    Yes, we provide ductwork inspection, cleaning, repair, and replacement services. We also handle sealing and balancing to improve airflow and indoor air quality.

  • What's your BBB rating?

    Arctic Wolf Air maintains an A rating with the Better Business Bureau. We're built on integrity, fair pricing, and honest recommendations for every project.